Duties After a Loss
Policyholders should take all reasonable steps to protect covered property from further damage until contacted by a claims adjuster. This may include making temporary or emergency repairs when necessary to prevent additional loss. Insureds should retain all receipts, invoices, photographs, and documentation related to emergency mitigation efforts.
Report Claims Promptly
To ensure timely handling and investigation, claims should be immediately reported to the designated claims administrator based on the policy type and policy prefix.
Allied American Insurance Company
Phone: (800) 794-2529
Email: claims@alliedamericanusa.com
Mail: 11932 Sheldon Road, Tampa, FL 33626
Policies: Homeowner Wrap CIUBEA, CIUBRI
Vanguard Claims Administration, Inc.
Phone: (856) 853-8200
Email: claims@vanguardclaims.com
Mail: 108 Euclid Street, Woodbury, NJ 08096
Policies: HO3, HO4, HO6: CIUBZC, CIUBZTPersonal Article Floater (PAF): CIUPAF, CIUBEA
Information Required to Include When Reporting a Claim
Do not delay reporting a claim while gathering additional information. Supplemental documentation can be provided as it becomes available.
Policy Requirements
Coverage may be subject to specific post-loss duties and reporting requirements outlined in the policy.
Please refer to the applicable policy form for complete reporting and cooperation requirements. Prompt claim reporting is critical to preserving coverage rights and ensuring timely claims resolution.
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